We believe strongly in protecting the privacy of all users of this website. We do not share personally identifiable information about users of this site with any other company without the permission of the user.

Business Printing & Imaging Privacy Policy

Business Printing & Imaging recognizes the importance of protecting the privacy and confidentiality of all information provided by our customers. We created this policy with a fundamental respect for our customers' right to privacy and confidentiality and to guide our relationships with our customers and vendors. This privacy statement discloses the privacy practices for all products and services provided by Business Printing & Imaging.

INFORMATION COLLECTION AND USE

Business Printing & Imaging collects information from our customers during the normal course of business. In this section of our privacy policy, we will describe the type of information we collect and how we use it to provide services to our customers. Business Printing & Imaging collects information necessary for contacting our customers and performing normal and everyday functions of business. This information may include, but is not limited to, names, physical addresses, email addresses and phone numbers of principals, officers, directors and employees with whom we may have, or may need to have, any type of business-related contact. We maintain information related to past, present and future quotations, orders, purchases, job information, shipping information, payment history and other information that may be needed to perform normal, day-to-day business operations. Any information that we collect is used only for purposes related to the normal course of business, including sales and marketing, production, shipping and credit functions.

WITH WHOM YOUR INFORMATION IS SHARED

Business Printing & Imaging occasionally retains the services of outside contractors to provide various services and products for us. They may be used to ship products, provide technical support, provide finishing services or other services we may not support, or to provide complete products for us. We may share (provide and receive) personal information with these contractors. This information is limited to a description of the work being performed and any information that may be easily read on the printed piece. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Business Printing & Imaging. We do not ever share credit card information with such third parties. We do not share, trade or sell any personally identifiable or confidential information with other companies, apart from those acting as our agents in providing our product(s)/service(s), and our accountants, auditors and attorneys, and which agree to use it only for that purpose and to keep the information secure and confidential. Also, our affiliate companies, entities into which our company may be merged, or entities to which any of our assets, products or operations may be transferred, may be able to use personal information as provided by law. We will disclose payment history information (credit checks) with credit reporting agencies and with various companies who may be requesting credit information. We may also disclose information we maintain when required to do so by law or in the good-faith belief that such action is necessary, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency's request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. Customers should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.

SECURITY

We use reasonable precautions to protect our customers' personal and confidential information and to store it securely. Access to all of our customers' information is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment. Customer privacy is of paramount concern to Business Printing & Imaging and we pledge to always consider privacy and confidentiality concerns in our dealings with our customers and our vendors.

Business Printing & Imaging Return/ File Submission Policy

At Business Printing & Imaging, we pride ourselves in delivering quality products to our customers. We also strive for 100% customer satisfaction and to that end will do everything we can to keep you happy as a long-term, valued Business Printing & Imaging customer. Should we ever produce work for you that is not in keeping with industry standards, we will be happy to reprint the job for you at no cost or refund your purchase price. That said, in using electronic delivery systems such as that found on our www.bpandi.com site, you are providing us the source files from which to produce your job. It is your responsibility to proofread all materials you expect us to produce for you. Business Printing & Imaging cannot and will not be held responsible for typographic, grammar, graphic, dimension, margin or color errors. We accept properly formatted “press-optimized” pdfs and will subsequently perform pre-flighting operations on your file(s). We do not accept “native” files as they are prone to font, graphic and color problems. We will call any problems we find in your file to your attention for corrective action before proceeding with your job.
By submitting your file via our delivery system you certify that you have carefully reviewed and proofread your work and agree to hold Business Printing & Imaging harmless in the production of work from your file(s).